G
glenn0004
We have always looked at requirements for Design and development (9001:2008) as an exempt clause, stating that as a business we don't covert a customers (external end users) specification(s) into a product, we supply a fixed product. However, I'm always cautious of the view that we may design and develop our own internal processes and that "internally" we design and develop our systems and reporting that may or may not be required to operate the processes (and thus the QMS) of the business. On the premise that the customer is internal, should the latter be inclusive of the QMS and therefor mandate compliance with requirements for design and development or as we don't covert a customers (external end users) specification(s) into a product can we state 8.3 as not applicable.