Hello,
I am trying to improve our Internal Audit Program. We are registered to TS-16949 but our internal audit structure is still very elementally based. Does anyone have any examples of Process Based Audit Flows and Question Sheets? Additionally, is anyone out there able to show improvement driven by internal audits, any value-added activity as a result of internal audits and any tracking charts used to show this. I am at a loss now.
Thanks
Wow Wayne - you have been allowed to do element based audits right up until now? Your CB auditor never made an issue of not using process based audits before today? What did you give them for lunch that they missed that?
We are happy to have you here, that you've seen the light and now need to improve was you're doing with audits.
O.K - let me try to get an answer for you. If you're looking for a format, a form if you like, for a checklist - go ahead and search here.
If you are looking for a document like a completed checklist of items to ask about when doing a process based internal audit - it's almost impossible to do that. The internal audit should be based on your company's processes, not on some generic questions leveraged off the TS standard (like the one Raffy posted - that was a form example wasn't it?)
There have been countless posts here at the Cove about how to create checklists for process auditing. Canned checklists don't work. Period.
If you have auditors who need questions written down for them, you need to go back to square 1 and start over!
Your improvements will come from a couple of key activities:-
Scheduling audits based on the 'status & importance' - not a predicted 12 month calendar of 'audit this in Jan, that in Feb" kind of thing.
Planning each individual audit using your companies current perfrmance issues, like scrap, delivery, downtime etc.
Let us know how you get on!
