I stopped using the term SOPs in 1992 and went to the more ISO 900x friendly terms of policies, procedures and work instructions. At this division, we have lots of technical and supervisory personnel who were hired not only from competitors, but also from other countries. I have found that a lot of the folks from outside the USA still use SOP in their lingo. Unfortunately, I have also found that they do not necessarily use SOP in a standardized way. Some of them use SOP to define procedures, others work instruction, and sometimes to mean any or all tiers.
What terminology do you use?
What tier of documentation do you think of when someone uses the term SOP?
I realize that it really doesn't matter as long as the terminology is consistent and works within our system, but I really find that SOP as used here is just a tad bit vague. Or am I just being too anal? (putting on my kevlar and turnout gear for this one!)
Thanks Cove members, and especially Marc for all the great info we get here.
What terminology do you use?
What tier of documentation do you think of when someone uses the term SOP?
I realize that it really doesn't matter as long as the terminology is consistent and works within our system, but I really find that SOP as used here is just a tad bit vague. Or am I just being too anal? (putting on my kevlar and turnout gear for this one!)
Thanks Cove members, and especially Marc for all the great info we get here.