T
totty
Hello!
I'm trying to change the way we manage those actions as we have found hard to work with. So here I will explain the way we are thinking of changing our system regarding the actions management:
OFI = opportunity of improvement
A = all the "other" actions
PA = preventive actions
NC = nonconformity
Our "other" actions are preventive actions but we consider them less important. We keep this separation because is really hard to find a cause (8.5.3.a ISO 9001:2008) for them. Even so they are actions like "release promotions of this family of articles" or "select new suppliers for this category of products". It's also time consuming evaluate if they were effective. This is the main reason we keep our actions separated by preventive actions.
In our actions we only write the action to be done, a term date, define a person to do it and the implementation conclusions.
a) We get OFI from audits:
a.1) we put them in a list that are pending evaluation
a.2) if they get a positive evaluation and are given continuity
a.3) we add them to action plan, which contains all the "other" actions
a.4) here we treat like this:
a.4.1) create an action that is relative to the OFI
a.4.2) add a term date to implement this action
a.4.3) then we name someone to do it
a.4.4) then this person must implement it and say the what he done and write up a conclusion and evaluation of efficacy.
b) some "other" actions come from daily basis from in-field. Those are simple and not so major actions that we think is overkill to do all the work that would be required by a preventive action.
c) then we get "other" actions from meeting. Some of them are quite major actions but even so it's hard to treat them like preventive actions.
do you have any suggestions? We might get nonconformity for this reason?
totty
thanks for your time,
I'm trying to change the way we manage those actions as we have found hard to work with. So here I will explain the way we are thinking of changing our system regarding the actions management:
OFI = opportunity of improvement
A = all the "other" actions
PA = preventive actions
NC = nonconformity
Our "other" actions are preventive actions but we consider them less important. We keep this separation because is really hard to find a cause (8.5.3.a ISO 9001:2008) for them. Even so they are actions like "release promotions of this family of articles" or "select new suppliers for this category of products". It's also time consuming evaluate if they were effective. This is the main reason we keep our actions separated by preventive actions.
In our actions we only write the action to be done, a term date, define a person to do it and the implementation conclusions.
a) We get OFI from audits:
a.1) we put them in a list that are pending evaluation
a.2) if they get a positive evaluation and are given continuity
a.3) we add them to action plan, which contains all the "other" actions
a.4) here we treat like this:
a.4.1) create an action that is relative to the OFI
a.4.2) add a term date to implement this action
a.4.3) then we name someone to do it
a.4.4) then this person must implement it and say the what he done and write up a conclusion and evaluation of efficacy.
b) some "other" actions come from daily basis from in-field. Those are simple and not so major actions that we think is overkill to do all the work that would be required by a preventive action.
c) then we get "other" actions from meeting. Some of them are quite major actions but even so it's hard to treat them like preventive actions.
do you have any suggestions? We might get nonconformity for this reason?
totty
thanks for your time,
.
