Customers Request AS9100 certification - Small Company (less than 20 employees)

#1
We are looking at AS9100. One of our existing clients suggested this, and a couple of potential new clients said they couldn't send us RFQ's unless we were certified.
 
Elsmar Forum Sponsor

Helmut Jilling

Auditor / Consultant
#2
Mike... not sure what your particular question is, but one of the consultants I do a lot of work with has very deep experience with AS 9100 series... and I focus on IATF 16949... It is very common for customers in both fields to want their suppliers to be certified or at least moving toward these standards. ....if you have specific questions, let me know, we will try to answer them.
 
#3
We are looking for a way to get the AS9100 certification for our company that has 3 office employees and about 10 people in our machine shop, that won't break our small bank. One of our existing clients stated that there is some sort of 'surface level Aerospace certification' that we should look at for a company our size. Can your group help with this? We are located in a NW suburb of Minneapolis, MN.
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#5
We are looking for a way to get the AS9100 certification for our company that has 3 office employees and about 10 people in our machine shop, that won't break our small bank. One of our existing clients stated that there is some sort of 'surface level Aerospace certification' that we should look at for a company our size. Can your group help with this? We are located in a NW suburb of Minneapolis, MN.
I have never heard of a 'surface level Aerospace certification'.

Do you have a copy of AS9100? If so, have you read it?
 

John Predmore

Quite Involved in Discussions
#6
I work at a small company. We had fewer than 20 employees when we were AS9100 certified a year ago. Marc suggested you read the AS9100 standard. There are plenty of websites with free resources, but make sure they describe the latest version AS9100-D.

A small company can become certified, in a similar way that a single property-owner can general contract the building of his own home. But if you plan to live in what you build, you better make sure you have guidance from someone who has done this before and is familiar with code requirements for permit approvals. In our case, I asked our registrar if he could suggest a consultant with experience setting up a QMS at a small company with limited resources. We were very happy with the result and now we are being awarded million dollar contracts. We are still growing and adding on to our QMS, making improvements as we grow. We are building this house while we're living in it.
 

Kronos147

Trusted Information Resource
#7
It's a strategic decision that should consider cost\benefit. Perhaps your customer is willing to help finance or support this effort with some human resources?

I agree with Marc - there is no "surface level" certification.

I agree with Yoda, too - "Do, or do not. There is no try."

:)
 

jmccr

Protective Packaging Designer - Quality Technician
#8
It might not be a bad idea to look into the Minnesota Manufacturing Extension Partnership (MEP). I believe they may be able to help with training for something like this to help you work on becoming AS9100 compliant and you can often times apply for grants to pay for training. I am working in New Hampshire and my company has had very positive experiences with our MEP.
 

Big Jim

Super Moderator
#9
What is 9003? I'm aware of it. It is somewhere between ISO 9001:2015 and AS9100D. I certainly don't recommend it. A few registrars advertise that they support it but even they seem to discourage. The main way I've seen it used is when one of the big players wants to use a supplier that is not certified but the customer desperately needs what the supplier can provide, they will audit whatever system they have against 9003.

I have occasionally been asked if I would help someone develop a 9003 program but it never worked out. I have helped companies respond to nonconformances written by their customers against 9003. The last time was about two years ago.

That said, I have helped dozens of companies get registered to AS9100. The biggest share of them less than 25 people. Even a two person shop husband and wife team. It is very doable.

Elsmar Cove is here to answer your questions along the way.
 
Thread starter Similar threads Forum Replies Date
T IMDS - MDS request for parts supplied to multiple customers RoHS, REACH, ELV, IMDS and Restricted Substances 15
JoCam Customers assessed as Suppliers - Sub-Contractor request ISO 13485:2016 - Medical Device Quality Management Systems 10
ScottK Is it just my customers or is every REACH or RoHS request you get "URGENT"? RoHS, REACH, ELV, IMDS and Restricted Substances 14
E CS2 status with one of our customers - Request for Registrar Notification Letter IATF 16949 - Automotive Quality Systems Standard 12
J Which OEM or customers are now requiring the new AIAG/VDA FMEA format? FMEA and Control Plans 0
M Scope of Combined ISO 9001 and IATF 16949 QMS - Non-automotive customers ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
D Do non-IATF customers need to be included in audit scope? IATF 16949 - Automotive Quality Systems Standard 23
NDesouza When Customers Make Changes to Orders Contract Review Process 24
T Was Just told we could ONLY buy material for AS9100 customers if the DISTRIBUTION house is AS9100 / AS9120 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
D Customer and Company Specific Requirements for notification of Customers of a change in Management or Key Personnel Customer and Company Specific Requirements 3
S Returned product due to Customers fault, is it a Non-Conformance? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7
Sidney Vianna Interesting Discussion ISO 9001 audits from the perspective of registrants' customers - an interesting paper Registrars and Notified Bodies 0
S How to collect complaint data from customers Customer Complaints 24
A CE Mark PPE Category III for our customers residing in the EU CE Marking (Conformité Européene) / CB Scheme 1
Ed Panek Requirement to track and trend positive feedback from customers ISO 13485:2016 - Medical Device Quality Management Systems 12
R Medical Device (IVD) - Selling RUO to Customers EU Medical Device Regulations 2
T Restricting scope of AS9100 certification to a couple of customers AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
C What are rules to notify customers if IATF cert is put on hold? IATF 16949 - Automotive Quality Systems Standard 2
R Concessions - ISO 13485:2016 requires concession approval from customers Nonconformance and Corrective Action 2
G AIAG FMEA - Major customers of the FMEA process FMEA and Control Plans 3
C Record retention for defunct customers? ISO 13485:2016 - Medical Device Quality Management Systems 11
M Can a foreign manufacturer sell directly to US customers? Other US Medical Device Regulations 4
D AS9100D 7.3 Awareness of customers quality policies AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 18
A Special Procedures for Non Aerospace Customers AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
R AS9100 FAI - First Article Inspection to a prior Customers PO AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7
B TS16949 Section 8.2.2.3 Product Audit - Requirements for various Customers IATF 16949 - Automotive Quality Systems Standard 10
Crimpshrine13 IATF 16949 Audits to include Processes and Products from Non Subscribing Customers IATF 16949 - Automotive Quality Systems Standard 20
N Do you make exceptions to your process for customers? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
D TS16949 requirements for for Directed Buy Customers IATF 16949 - Automotive Quality Systems Standard 5
M Document Control Management - External documents flowed down from customers Document Control Systems, Procedures, Forms and Templates 2
K ISO 9001:2015 Section 8.5.3 - Property belonging to customers or external providers ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
M Does AS9120 (aerospace first article inspection) apply to all customers AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
D Dual Lot Manufacturing requirements for Clinical Customers Manufacturing and Related Processes 3
A SIPOC (Suppliers Inputs Process Outputs Customers) examples wanted Quality Manager and Management Related Issues 1
J Potential Customers Asking for EIRs / 483s when evaluating a CRO for future work US Food and Drug Administration (FDA) 2
N Survey to Customers Regarding Our Complaint Response Time Customer Complaints 7
B Creation of CAD solid models using customers supplied drawings AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7
S CS2 (Controlled Shipping Level) by GM - CB notified. What about other customers? IATF 16949 - Automotive Quality Systems Standard 1
E How do you monitor Medical Device Off-Label use by Customers & Medical Professionals EU Medical Device Regulations 5
C Notification to Customers regarding Major Audit Finding IATF 16949 - Automotive Quality Systems Standard 25
C Clause 7.2 with no customers (yet) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
T Are Customers required to follow a Manufacturers Maintenance Schedule? ISO 13485:2016 - Medical Device Quality Management Systems 3
L PPAP Approval Woes - Getting signed PSW's back from Customers Supplier Quality Assurance and other Supplier Issues 15
R LinkedIn Customers Allege Company Hacked E-Mail Addresses After Work and Weekend Discussion Topics 0
S Can we be both TS16949 for Automotive Customers and ISO 9001 for other Customers IATF 16949 - Automotive Quality Systems Standard 8
K ISO 9001 vs. ISO 13485 Registration - Approximately 1/3 of our customers are medical ISO 13485:2016 - Medical Device Quality Management Systems 4
G Supplier Quality Questionnaire - Asking who our customers are Quality Manager and Management Related Issues 10
Q Internal Laboratory Services - Selling Services to "Outside" Customers General Measurement Device and Calibration Topics 1
S How to incorporate a customers special inspection frequency in our control plan FMEA and Control Plans 1
S Why do customers refuse to accept no-quotes? Manufacturing and Related Processes 25

Similar threads

Top Bottom