Can you help me with the efficiency? I have a problem with this.
ISO/TS 16949 : 5.1.1 Process efficiency
Top management shall review the product realization processes and the support processes to assure their effectiveness and efficiency.
Efficiency definition - relationship between the result achieved and the resources used.
1.I'm looking for the efficiency indicator examples (not effectiveness but efficiency) for processes.
2.Does "resources used" mean: efficiency indicator need to contain cost element? need to be developed on cost basis?
ISO/TS 16949 : 5.1.1 Process efficiency
Top management shall review the product realization processes and the support processes to assure their effectiveness and efficiency.
Efficiency definition - relationship between the result achieved and the resources used.
1.I'm looking for the efficiency indicator examples (not effectiveness but efficiency) for processes.
2.Does "resources used" mean: efficiency indicator need to contain cost element? need to be developed on cost basis?