C
chris02 - 2011
2 things,
1>A main facet of ISO9001 is "management responsibility". It seems that you have managers who would like this ISO thingy but when push comes to shove, they will choose the path of least resistance EVERY time. Department heads will constantly fob you off stating "lack of time" in a hissed tone. The only way department heads will introduce requirements to their specific process is if their manager is holding a gun to their head. The only way this will happen is if the manager is more interested in a strong process as opposed to a specific product/service getting produced within the time-line.
2>implementing 1 dept. at a time will cause huge headaches. Your process model and much of your documentation will change drastically every time a dept. comes into line. How also do you intend to have departments co-existing with processes? ISO9001 will quickly present itself as an unwieldy sword, scorned by the staff
In short,
rather you than me.
1 Agree if they can get away without doing anything they will.
2 Hopefully as we progress down the route to certification (hopefully not too far) I can get others interested in joining in on the process.
Thanks
C