Hello,
The PPAP was rejected by STA due to documentations not being aligned with customer requirements.
Customer requirements : SCSS, DFMEA, PFMEA, Process Flow and Control, need to be specific to the part and a generic version will not be acceptable, therefore will impact the progression of PSW.
Supplier relevant docs are aligned with AIAG, and our processes are generic not specific, seeing that we are working with numerous customers. and we can not adapt all the documentations to be aligned with one customer requirements.
Here is below a mention in the Customer FMEA Handbook, "Suppliers are encouraged to use" Not "Shall use" !
--> " This FMEA Handbook is available through Supplier portal. Suppliers are encouraged to use it as a reference when they create FMEAs for systems, sub-systems, and components to be used for the customer."
Could anyone please guide us on how we can proceed with this situation ?
Thank you very much in advance
The PPAP was rejected by STA due to documentations not being aligned with customer requirements.
Customer requirements : SCSS, DFMEA, PFMEA, Process Flow and Control, need to be specific to the part and a generic version will not be acceptable, therefore will impact the progression of PSW.
Supplier relevant docs are aligned with AIAG, and our processes are generic not specific, seeing that we are working with numerous customers. and we can not adapt all the documentations to be aligned with one customer requirements.
Here is below a mention in the Customer FMEA Handbook, "Suppliers are encouraged to use" Not "Shall use" !
--> " This FMEA Handbook is available through Supplier portal. Suppliers are encouraged to use it as a reference when they create FMEAs for systems, sub-systems, and components to be used for the customer."
Could anyone please guide us on how we can proceed with this situation ?
Thank you very much in advance