@Thestovers1, Welcome to the Cove and congratulations on your promotion and new role! In addition to other suggestions you received, I would like to further add:
1. Do a skill gap assessment considering the soft and hard skills required to do a quality manager's job effectively.
Develop a training/learning plan to acquire those
skills. Dedicate a certain time to acquire the skills and certifications to enhance your portfolio. You can also refer to
CQI IRCA's professional map for reference.
2. Focus on understanding the difference between
leadership and management. You'll need to practice both depending on the situation, culture and personnel you are dealing with. Always prioritize empathy. No one is perfect, people are bound to make mistakes. And your success in any part of life will highly depend on your ability to deal with people. Focus on developing "people" skills.
3. Study and practice
resilience strategies and
burnout prevention. The demanding nature of this role or any further roles requires a resilient mindset to navigate challenges effectively. Be patient with the results you are getting, it takes time to build things. Keep doing your best while preventing burnout and maintaining your mental health.
4.
Read (both technical and personal development books. The Purpose of technical books is to gain domain knowledge and personal help books help to develop a mindset & build resilience). Refer
resources and
book recommendations section of Elsmar. I suggest you start with the "
12 Days to Deming" course (it's free) and keep Juran's Quality Handbook as a handy guide. Explore books and articles by Dr. Juran, Dr. Deming, and other quality professionals as you progress.
5.
Study the ISO9001 standard from a viewpoint of implementation, not just auditing. While your certification in auditing is valuable, understanding implementation requires a different set of skills. Consider taking a Lead Implementer course, if feasible and I highly recommend David Hoyle's ISO9000 quality systems handbook for a comprehensive understanding of Quality Management Systems (QMS).
6.
Connect with professionals who share similar interests, and are in similar positions. Frequently attend conferences, webinars, and other meets. Elsmar is a great platform, feel free to post questions and to contribute wherever you can.
You can also refer to the following threads on similar topics:
QMS and ISO 9001
ISO 9000 Where to Start
ISO 9001 Help - New Quality Manager - Upper Management Support Issues
Tips/advice for a new Quality Manager
All the best and looking forward to your presence here and further interactions.