J
JLang
Hello fellow covers,
Wondering if I can get some help/insight from some of our more experienced members here. We are having an issue with the zinc electroplating of 2" screw. Our supplier has given us a certification showing that the parts passed 200 hr salt spray after processing. However, over the course of the past two months we have tested nearly 20 pcs (at both our customers location and a third party A2LA lab) at different intervals and the majority of them have failed. Our supplier is not accepting our rejection based on the ideas that (1) handling the parts can negatively affect the SST (even though we wore gloves throught the whole process) (2) ASTM B 633 says that a salt spray test must be completed within 72 hours of the chromate curing.
I am mostly concerned with the second item. It would appear that is indeed what the spec says, but something about that does not seem right to me. By the time you consider shipping parts from a plater back to the manufacturer, to us (a distributor), and then to the customer you are already well over 72 hours, meaning a customer can never be gauranteed valid results in their testing laboratory. This does not seem right to me at all. Has anybody had a similar experience before or could give a little more insight into this?
I can see this issue from both the customer's and the manufacturer's point of view, but would love somebody else's opinion.
I would greatly appreciate your help as this is starting to get quite frustrating!
Wondering if I can get some help/insight from some of our more experienced members here. We are having an issue with the zinc electroplating of 2" screw. Our supplier has given us a certification showing that the parts passed 200 hr salt spray after processing. However, over the course of the past two months we have tested nearly 20 pcs (at both our customers location and a third party A2LA lab) at different intervals and the majority of them have failed. Our supplier is not accepting our rejection based on the ideas that (1) handling the parts can negatively affect the SST (even though we wore gloves throught the whole process) (2) ASTM B 633 says that a salt spray test must be completed within 72 hours of the chromate curing.
I am mostly concerned with the second item. It would appear that is indeed what the spec says, but something about that does not seem right to me. By the time you consider shipping parts from a plater back to the manufacturer, to us (a distributor), and then to the customer you are already well over 72 hours, meaning a customer can never be gauranteed valid results in their testing laboratory. This does not seem right to me at all. Has anybody had a similar experience before or could give a little more insight into this?
I can see this issue from both the customer's and the manufacturer's point of view, but would love somebody else's opinion.
I would greatly appreciate your help as this is starting to get quite frustrating!