Hello Covers -
We recently ran into a problem. A customer of ours supplied materials for us to use to compound some plastic.
They supplied us with two types of an ingredient. We used both. But the product specification only stated one type to be used.
Right now we do not have a good process for verifying customer supplied materials. For the materials we purchase, we can compare the packing slips to the Purchase Order. But there is not purchase order for customer supplied materials.
What would be an easy method to verify the materials?
Thanks!~
We recently ran into a problem. A customer of ours supplied materials for us to use to compound some plastic.
They supplied us with two types of an ingredient. We used both. But the product specification only stated one type to be used.
Right now we do not have a good process for verifying customer supplied materials. For the materials we purchase, we can compare the packing slips to the Purchase Order. But there is not purchase order for customer supplied materials.
What would be an easy method to verify the materials?
Thanks!~