S
sniderdi
The last question I asked went so well, that leads me to my next question. I have been asked to create a Deviation and Customer Complaint procedure, which I have in process right now. The hold up for the powers that be is my tracking spreadsheets I have created. They have been asked in previous client audits of our quality systems to provide and show the client our server and files on the server. I would like to create only one numbering system for both Deviations and Customer Complaints, my office manager is worried if we do that and have gaps in our numbers because we have filtered the spreadsheet by client name, the client will call into question of the numbering gaps. I have tried to assure her that can be explained with client confidentiality and they don't have a right to see those items. Our client specific documents begin with a 2 digit numbering system to indicate which client documents they are. She has suggested I keep a tab for each client that the number begins with their special 2 digit number so their specific Deviations and Customer Complaints remain in chronological order vs having numbering gaps. Any suggestions, opinions, guidance is very much appreciated. I want to make my company happy, my work life as simplified as it can possibly be in the QA/Compliance world and stay within the regulatory guidelines and protecting each client's product/process specific documents. Thank you in advance for your time and assistance.