Re: What is a Quality Charter?
There might be some lessons from the project charter concept used in Six Sigma. The project charter is essentially a contract between the project leader and management that exists for the benefit of the project leader.
The essential elements (not in any particular order) are:
- A statement of the problem to be solved
- The metric by which the problem has been measured and by how success will be measured.
- The team responsible for the project
- High level timing (e.g., for each phase of the project)
- Potential project risks
- Scope (what's in scope, whats out of scope)
- Business benefits, customer benefits
These are fairly generic, so should be applicable to your situation.
I mentioned previously that this is for the benefit of the project leader. The charter helps you to manage expectations and to guard against scope creep.