J
JaneB
how do I convince the new owner? I am trying to put some facts together to prove a point.
I know it will be difficult becasue he has the idea that ISO software is the key to a successful and fast ISO implementation (he may have met people that lead him to believe this or seen it in a different company, that, I don't know)
I can't think of ANY client situation in which they used so called 'ISO software' that actually speeded up the process. In fact, I doubt such software exists.
I do know clients who had excellent existing software that they used to facilitate, document, manage & record their internal business processes. In this case, it helped enormously, because we could quickly build on their sound foundation, & add in the (relatively small) bits needed to achieve certification.
A software program may help to mananage the system - but not to 'do it' in the first place. Canned procedures? Run a mile.
The idea that an 'ISO program' could speed up implementation is most likely be coming from a software salesperson, and they are very good at selling software & dreams. Before you buy (if you do go down that road) I strongly advise you to do what needs to be done before buying any software:
- Get a clear brief of the user specifications - ie, what do you need the software to do? What functions do you need? What must you have? What's a nice to have, but not essential?
- Then evaluate & test the software closely against those agreed specifications
- Do a cost benefits analysis of the true cost (include implementation/installation, training & maintenance, hardware etc). And then only buy it if the business case stacks up.
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