MD.Richardson
Registered
Good afternoon.
To start, I am unsure if this topic would specifically be here, but I thought this might be a good starting point and if it is not, I can direct my questions elsewhere.
My company is an automotive manufacturing company. Primarily dealing with stabilizers, tie rods, and control arms.
I am one of 4 Quality Engineers and my responsibility falls primarily with PCRs, APQP/ANPQP, etc. With that, I deal with internal trouble calls that need approval, etc.
As a company, we have restructured and our new Quality Manager has been diving more into our usage of terms like NCR/DMR/Safe Launch/200% inspection, etc.
My question is this:
If we fall under the ISO 9001 QMS system for Minor and Major Nonconformance, should we also be calling out internal defects 'Nonconformance Records'?
We are wanting to specify our system, but I was hoping for some feedback regarding that. We currently use the term 'Safe Launch' for things outside of New Launch programs but we also use the term '200% inspection' while creating our containment and corrective action plans for 8Ds, etc.
For example, if machining passes a non-threaded ballstud to assembly and assembly catches the lot or suspected parts and we do internal investigations without a formal complaint involved- we would normally just red tag those parts and call it a NCR and have our Quality Team sort for the NG parts and return all Good components to production.
Should these systems be more inline with CAPA style of wording? I understand they are a nonconformance to specific customer requirements and tolerances, but I am just curious if we are using these systems as intended or if it is completely up to internal quality teams to set the terms of how they deal with defects and what they call that system.
Thank you in advance for any and all feedback. I appreciate it.
To start, I am unsure if this topic would specifically be here, but I thought this might be a good starting point and if it is not, I can direct my questions elsewhere.
My company is an automotive manufacturing company. Primarily dealing with stabilizers, tie rods, and control arms.
I am one of 4 Quality Engineers and my responsibility falls primarily with PCRs, APQP/ANPQP, etc. With that, I deal with internal trouble calls that need approval, etc.
As a company, we have restructured and our new Quality Manager has been diving more into our usage of terms like NCR/DMR/Safe Launch/200% inspection, etc.
My question is this:
If we fall under the ISO 9001 QMS system for Minor and Major Nonconformance, should we also be calling out internal defects 'Nonconformance Records'?
We are wanting to specify our system, but I was hoping for some feedback regarding that. We currently use the term 'Safe Launch' for things outside of New Launch programs but we also use the term '200% inspection' while creating our containment and corrective action plans for 8Ds, etc.
For example, if machining passes a non-threaded ballstud to assembly and assembly catches the lot or suspected parts and we do internal investigations without a formal complaint involved- we would normally just red tag those parts and call it a NCR and have our Quality Team sort for the NG parts and return all Good components to production.
Should these systems be more inline with CAPA style of wording? I understand they are a nonconformance to specific customer requirements and tolerances, but I am just curious if we are using these systems as intended or if it is completely up to internal quality teams to set the terms of how they deal with defects and what they call that system.
Thank you in advance for any and all feedback. I appreciate it.