O
Orwell
Hello everyone. I work as a Quality Manager for a small company in the heart of Europe. Our company is focused on production / assembly of stators. Our company has customers who's got specific requirement with necessary documentation (i.e. drawing, specs. etc). In some cases our customers deliver components, raw material, catalog parts and so on to our warehouse. We are ISO 9001:2008 certified company at this moment.
Our latest customer is German aerospace company, ISO 9001, ISO 14001, AS9100, REACH certified, a company that is many years in the business.
Our customer made a Purchase Order for 5 stator prototypes with different specs, and dimensions and they are interested in mutual cooperation and serial production. All prototypes were made according to the customer's drawing, all of them passed our internal quality check. We were never dealing with a company/customer from an aerospace area and I was surprised by a request to include, provide FAI report, which according to my knowledge consists of 3 forms. I've done research on my own this week about the FAI report, read many threads here at elsmar, googled it, watched few youtube videos but at this moment I'm still confused and need your help.
Below I will provide as much info as I can with my questions.
AS9102 Rev A Form 1 (XX.YYYY FAI - 112233.docx)
parts_list_for_112233.xls these are the 13 parts that are necessary for one stator (stator No. 112233), these are catalog parts. All these parts were sent to us by our customer.
1. First things first. Is this Detail FAI or Assembly FAI ? In the process of making a stator we use solder, we also crimp the cable/wire, apply coating etc. As I read here on the elsmar forum, these are modifications made to the catalog part(s) and therefor we cannot call it 'Assembly' and it must be a Detail FAI, am I right ?
2. In the AS9102 Rev A Form 2 (XX.YYYY FAI - 112233.docx), all the 13 parts goes in there(?) As you can see on the pic. vendor_manufacturer_cut.jpg our customer cut the Vendor/Manufacturer name of the part (on most of the parts actually). How am I supposed to provide "8. Special Process Supplier Code" and "10. Certificate of Conformance number" ? Only 1 item out of 13 came with the Certificate. Number "9. Customer Approval Verification" was pre-filled with "NA" by our customer who gave us these 3 forms.
3. Form 2 wants from us to provide even a process name, number, CoC etc. Let's say this process is called "soldering". We don't have a process name, number nor certificate for this process. How would you include this into the Form 2? Am I supposed to create internal process for soldering, write the process on an A4 and give it a special number? What about the certification for this process? I just don't understand ...
4. Form 3 (XX.YYYY FAI - 112233.docx)
Column “5 Char No.” in the drawing YYYY-0100-0100 there is “a”, “b” etc in the cirle, is this the so called bubble drawing ? Drawing was made in 1988. For example the high voltage test 1000 V 50 Hz, shall I draw a circle with number, I don't know, "5" next to this req. into the drawing? And then in the form 3 is it going to be "5 Char No." "5"?
Last question. Dimensional measurements. Our laborers measure each stator during and prior the finishing process with a Vernier caliper. We do not make any reports on the Dimensional measurements. Either the measurements correlate with the drawing and if not, then the stator is removed and recycled from the production process. We do not make any final dimensional measurements on the product. Final product is tested in a special machine (tester) for its characteristics, 26 measurements were done (statistical_summary.jpg). So what am I supposed to include in the Form 3?
All the documents, pictures, forms are in the attachement. XX.YYYY FAI - 112233.docx has red "?" question mark in each cell which I do not understand. Please, be aware of the fact that we are not AS9100 certified, this is our first contract with an aerospace company. Thank you
Our latest customer is German aerospace company, ISO 9001, ISO 14001, AS9100, REACH certified, a company that is many years in the business.
Our customer made a Purchase Order for 5 stator prototypes with different specs, and dimensions and they are interested in mutual cooperation and serial production. All prototypes were made according to the customer's drawing, all of them passed our internal quality check. We were never dealing with a company/customer from an aerospace area and I was surprised by a request to include, provide FAI report, which according to my knowledge consists of 3 forms. I've done research on my own this week about the FAI report, read many threads here at elsmar, googled it, watched few youtube videos but at this moment I'm still confused and need your help.
Below I will provide as much info as I can with my questions.
AS9102 Rev A Form 1 (XX.YYYY FAI - 112233.docx)
parts_list_for_112233.xls these are the 13 parts that are necessary for one stator (stator No. 112233), these are catalog parts. All these parts were sent to us by our customer.
1. First things first. Is this Detail FAI or Assembly FAI ? In the process of making a stator we use solder, we also crimp the cable/wire, apply coating etc. As I read here on the elsmar forum, these are modifications made to the catalog part(s) and therefor we cannot call it 'Assembly' and it must be a Detail FAI, am I right ?
2. In the AS9102 Rev A Form 2 (XX.YYYY FAI - 112233.docx), all the 13 parts goes in there(?) As you can see on the pic. vendor_manufacturer_cut.jpg our customer cut the Vendor/Manufacturer name of the part (on most of the parts actually). How am I supposed to provide "8. Special Process Supplier Code" and "10. Certificate of Conformance number" ? Only 1 item out of 13 came with the Certificate. Number "9. Customer Approval Verification" was pre-filled with "NA" by our customer who gave us these 3 forms.
3. Form 2 wants from us to provide even a process name, number, CoC etc. Let's say this process is called "soldering". We don't have a process name, number nor certificate for this process. How would you include this into the Form 2? Am I supposed to create internal process for soldering, write the process on an A4 and give it a special number? What about the certification for this process? I just don't understand ...
4. Form 3 (XX.YYYY FAI - 112233.docx)
Column “5 Char No.” in the drawing YYYY-0100-0100 there is “a”, “b” etc in the cirle, is this the so called bubble drawing ? Drawing was made in 1988. For example the high voltage test 1000 V 50 Hz, shall I draw a circle with number, I don't know, "5" next to this req. into the drawing? And then in the form 3 is it going to be "5 Char No." "5"?
Last question. Dimensional measurements. Our laborers measure each stator during and prior the finishing process with a Vernier caliper. We do not make any reports on the Dimensional measurements. Either the measurements correlate with the drawing and if not, then the stator is removed and recycled from the production process. We do not make any final dimensional measurements on the product. Final product is tested in a special machine (tester) for its characteristics, 26 measurements were done (statistical_summary.jpg). So what am I supposed to include in the Form 3?
All the documents, pictures, forms are in the attachement. XX.YYYY FAI - 112233.docx has red "?" question mark in each cell which I do not understand. Please, be aware of the fact that we are not AS9100 certified, this is our first contract with an aerospace company. Thank you
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