Mikey324
Quite Involved in Discussions
True, but you can make your position VERY clear to the CB (they have a year to "straighten out" this auditor) and you have writ your intentions large: "Don't Mess With Me". You are, after all, the customer. The auditor is there to verify compliance, not be making stuff up. Apart from cross-fit gyms, I can't think of another place you pay to do all the work. Don't allow your IATF 16949 Certification to become that place...
I wish more people looked at it this way. You, as the organization being audited, are the customer. The auditor is an employee of your service supplier.
How would your customer handle a situation where you are not supplying the product or service they are paying for?
As I've said before, when a registrar is no longer providing me with a value added service, i find another one that will.
You don't have to be concerned with making an auditor happy, especially if they are wrong. You can let your registrar know you don't want that particular auditor back.