Hello,
Request to help me for identification of nonconformity or conformance with ISO 9001:2015 applicable clause:
Audit situation one:
In the final inspection and despatch area you are examining the inspection and despatch records for order number 1234. This relates to product XYZ that is due to be sent out to a customer.
You note that in the final inspection section of the records the word ‘OK’ is written with the initials JW alongside it. The Despatch Supervisor tells you that JW is one of the junior inspectors.
You ask the supervisor: ‘Who has authorised the release of the product?’ The supervisor replies that authorisation is not necessary for this type of routine product and it is clear from the records that the inspection was satisfactory. He says: ‘If there has been any problem we get a signature from David Manvers, the Chief Inspector, but only if they had to do some rework to the product.’
You check the organisation’s documented information for the product release process and find it states that the Chief Inspector is responsible for authorising final release of all products.
Thank you,
Request to help me for identification of nonconformity or conformance with ISO 9001:2015 applicable clause:
Audit situation one:
In the final inspection and despatch area you are examining the inspection and despatch records for order number 1234. This relates to product XYZ that is due to be sent out to a customer.
You note that in the final inspection section of the records the word ‘OK’ is written with the initials JW alongside it. The Despatch Supervisor tells you that JW is one of the junior inspectors.
You ask the supervisor: ‘Who has authorised the release of the product?’ The supervisor replies that authorisation is not necessary for this type of routine product and it is clear from the records that the inspection was satisfactory. He says: ‘If there has been any problem we get a signature from David Manvers, the Chief Inspector, but only if they had to do some rework to the product.’
You check the organisation’s documented information for the product release process and find it states that the Chief Inspector is responsible for authorising final release of all products.
Thank you,