Re: Quality in Low Volume Manufacture
We don't have any particular issues related to Cp but occasional error by operators on machining. From a psychological point of view is there any substance in asking for the operator to write down there result,and ( hence) reduce the likelihood of passing known work on to the next process.
The issue is always from a stance prod don't want to ( but it's done in another plant so there is pressure even though their products are different) because of time and actually where do they record it. The danger here is that this data is actually not used anywhere so becomes meaningless because we don't have supporting systems. Therefore it may fall down because the info is not reported on unless it's an audit check of first part checks.
Most of our products require manual intervention, manual lathes, setting or adjustments during process coupled with small batches so I don't see me getting benefit from SPC, with again support functions required but mainly because this is not really the problem.
I agree with your point about data but do you think asking them to record it of long term benefit , it probably needs supporting elements to explain to the operators. But prod will resist as a waste of time.