JoeRandom11
Registered
AS9100 section 8.4 states that "The organization shall be responsible for the conformity of all externally provided processes, products, and services, including from sources defined by the customer."
That said - We had previously received customer furnished equipment (cable assemblies) that was built by a 3rd party and sent to us directly. When we received the items, we were instructed by our customer to send the cable assemblies to them for inspection - there were going to be drawing changes, and they wanted to inspect these assemblies in particular.
After the customer inspected them and approved them - We received the cable assemblies back along with the engineering changes to the rack we're building and I noticed that the cables didn't conform to the drawings that were provided. Our customer didn't notice, inspected the cable assemblies, and sent them to us for our production team to continue their work.
Does the AS9100 standard require us to ensure conformity - AFTER our customer has already inspected and approved the items for use - even though they are not confirming to the drawing package and changes that were made?
I guess the question is - If I happen to notice that the parts were not built correctly, but the parts were approved by our customer, are we required to make changes to these approved parts in order to ensure conformity?
That said - We had previously received customer furnished equipment (cable assemblies) that was built by a 3rd party and sent to us directly. When we received the items, we were instructed by our customer to send the cable assemblies to them for inspection - there were going to be drawing changes, and they wanted to inspect these assemblies in particular.
After the customer inspected them and approved them - We received the cable assemblies back along with the engineering changes to the rack we're building and I noticed that the cables didn't conform to the drawings that were provided. Our customer didn't notice, inspected the cable assemblies, and sent them to us for our production team to continue their work.
Does the AS9100 standard require us to ensure conformity - AFTER our customer has already inspected and approved the items for use - even though they are not confirming to the drawing package and changes that were made?
I guess the question is - If I happen to notice that the parts were not built correctly, but the parts were approved by our customer, are we required to make changes to these approved parts in order to ensure conformity?