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DietCoke1953
We had a goal to close 85% of all CAR's in less than 30 days. We only reached a level of 75% closure rate.
Could an auditor consider this a Major non-conformance?
Could an auditor consider this a Major non-conformance?
We had a goal to close 85% of all CAR's in less than 30 days. We only reached a level of 75% closure rate.
Could an auditor consider this a Major non-conformance?
We had a goal to close 85% of all CAR's in less than 30 days. We only reached a level of 75% closure rate.
Could an auditor consider this a Major non-conformance?
I hate day based "goals" for closing corrective actions. They are arbitrary and have no basis in reality.
Exactly. Why did you pick 30 days for a goal? Why not 35? or 25? Why not some other number?
(an P.S. - nice to have a Kevin Mader sighting.)
We had a goal to close 85% of all CAR's in less than 30 days. We only reached a level of 75% closure rate.
Could an auditor consider this a Major non-conformance?
Some target is generally expected as you know, lest actions be left with a vague finish goal that too easily slips to the back burner as it were.Why choose any specific number of days? That's inappropriate AND an external type of requirement. Anyone who understands how CA works would set a goal of within "+/- 1 day of target for the specific CA issue". That way, it's appropriate to the individual needs of that CA and holds people to their planned actions...