Audit Coordinator
Involved In Discussions
Short explanation. Had transition AS9100D audit, finished last Friday. We had not audited to the new standard. Received a minor nonconformance for not auditing to the new standard. Internal CA issued for me to address.
I am the audit coordinator. Last year, January thru May, our Quality Manager, myself, and two others completed the transition classes. No mention in this class as to when we were supposed to change over our audits to the new standard. Quality Manager and the other two auditors completed audits to the old standard (including self). No mention to me about auditing to the new standard from the Quality Manager although I asked him and he told me that we could start auditing to the new standard with the new FY2019 audit schedule which started this month. Quality Manager retired in February.
Now, I am struggling with how to address the root cause and preventive action for the CA. I don't think it is appropriate to blame the old QM but it was lack of communication or incorrect communication that caused this issue. I was enlightened about two weeks ago that the QM knew we were supposed to upgrade last year - don't know if he neglected to tell me due to vindictive reasons as he was very frustrated with the lack of manager support for QA or what. :mg:
So, how does one report such a root cause and how does one go about responding to the preventive action being that this type of thing only comes around every 10 years?
I'm not well experience with all things quality as I've only been working in quality six years and have learned everything I know from reading and this forum. I do know that we usually try to keep people's names out of the CA and direct towards system failures and such.
Thanks in advance especially for this self taught, up from the ranks employee.
I am the audit coordinator. Last year, January thru May, our Quality Manager, myself, and two others completed the transition classes. No mention in this class as to when we were supposed to change over our audits to the new standard. Quality Manager and the other two auditors completed audits to the old standard (including self). No mention to me about auditing to the new standard from the Quality Manager although I asked him and he told me that we could start auditing to the new standard with the new FY2019 audit schedule which started this month. Quality Manager retired in February.
Now, I am struggling with how to address the root cause and preventive action for the CA. I don't think it is appropriate to blame the old QM but it was lack of communication or incorrect communication that caused this issue. I was enlightened about two weeks ago that the QM knew we were supposed to upgrade last year - don't know if he neglected to tell me due to vindictive reasons as he was very frustrated with the lack of manager support for QA or what. :mg:
So, how does one report such a root cause and how does one go about responding to the preventive action being that this type of thing only comes around every 10 years?
I'm not well experience with all things quality as I've only been working in quality six years and have learned everything I know from reading and this forum. I do know that we usually try to keep people's names out of the CA and direct towards system failures and such.
Thanks in advance especially for this self taught, up from the ranks employee.